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Bits & Banks with Aditya Khandekar & Reva Rao - Episode 2

  • Writer: Corridor Platforms
    Corridor Platforms
  • Jun 23
  • 1 min read

Updated: Jun 24


Welcome to Bits and Banks: The Digital Disruptors Series , Episode 2


In our latest Bits & Banks episode, Reva Rao (ex-Golden 1, Travis CU, now Head of Digital Transformation at Blend) shared her frontline perspective on digital transformation—and what really delivers value.


Here are her key takeaways:


  • The real ROI of digital transformation : A member got an emergency HVAC loan approved on his lunch break and fixed the same day. That’s not a transaction; it's a solution that builds lasting loyalty.

  • Human-centric hybrid models are essential : When a fully digital tool for small business accounts saw low adoption, the lesson was clear: complex, relationship-driven banking needs tech to enhance human touch, not replace it.

  • The Power of Simple Communication to Retain Members : A credit union fixed its dipping NPS scores not by building a new feature, but by simply telling members they could access existing home equity funds instantly—a benefit they never knew they had.

A powerful reminder from Reva Rao: "You don't realize the halo effect of a simple transaction making the impact on people's lives."

Listen to full episode now!

 
 
 

1 Comment


gigob10828
Sep 22

Le vapotage évolue sans cesse, et les modèles de puffs sont devenus incontournables pour ceux qui recherchent simplicité et praticité. Contrairement aux cigarettes électroniques classiques qui nécessitent des réglages, les puffs offrent une expérience immédiate et sans contrainte. Ce qui change aujourd’hui, c’est surtout la capacité : certains modèles permettent des milliers de bouffées, rendant l’utilisation beaucoup plus durable. En consultant la Catégorie Vapeol des puffs 15k, on remarque que ces formats longue durée répondent à une demande croissante des utilisateurs pour une autonomie renforcée.

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